Ethics are in the forefront of the transportation industry.The issue that gets the most attention in today’s word is the impact that the transportation industry has on the enviornment. There is a major movement focused on using less oil and finding more ways to use clean energy that would reduce polution. Other ethical issues in the industry are transporting both illegal goods and people unknowingly, working their drivers and other employees for too long, and insuring drivers (specifically truck drivers) who are often uninsured. More specific to the airline industry, there are additional challenges and ethical questions that the industry faces. The airline industry also has to worry about concerns with employee to customer interactions, an increased amount of laws and safety regulations, and protecting traveling priviledges offered as a benefit for many of the employees. Very frequently on the news there are reports of customers being treated rudely by airline employees; an issues that is faced frequently by the airlines is: should obese individuals have to buy multiple seats or not? It is a very fair question, but it has become an issue that is being faced by many airline companies. Security and other safety regulations are usually dealt with by the TSA, but the companies still have to make sure that they maintain all of their safety measures and go above and beyond what is just simply required of them by the government. Regarding the abuse of flight priviledges, many airlines have special flight programs for their employees and families so that they are able to visit each other, but that can be abused and used for other purposes, such as business that other friends or family members were involved in. The airline industry also has a lot of personal information about people (both customers and employees). The information that they have (SS Number, credit card numbers, etc) is enough for an individual to have their identity completely stolen by someone else so protecting that information is very important to companies such as Continental Airlines. The transportation industry has many different ethical questions that it faces, while this list is not exclusive it does include some of the major examples.
Simpson, Shirley. “Ethical Issues in the Trucking Industry.”International Vision Collective.19 Feb. 2012.
“Continental’s Ethics and Compliance Guidelines. It’s how we do business.” Continential Airlines. 19 Feb. 2012. www.continental.com/web/en-US/…ethicsandcompliance_2007_02_12_01.pdf
First off Billy way to Bottom Line this blog! It’s great to see that you identified the single most pressing ethical issue that this industry as well as a number of others face. The green problem. With going green and being more environmentally friendly attitudes no industry is really immune from this new ideology/ movement. Our industry obviously relies on fuel because it is the transportation industry and to deliver people and goods we need vehicles that for the most part require fuel to get us from point A to point B. However, with climate change becoming a growing problem it is great a serious issue that all in the Courier industry need to address. Also, I like how you stated the other less important but still real ethical issues facing the transportation industry primarily the airlines. Most notably, the biggest challenge which is a different sense of an ethical issue is safety. Since 9/11 the TSA has taken extreme measures to ensure transportation safety, and it is pivotal for any airline or freight transportation company to be establish security measures to ensure a good standing in the minds of customers. At the end of the day, customers want to do business with ethical companies that ensure their safety and hopefully are taking measures to become more environmentally friendly. Great work!